Frequently asked questions


What is CBD and how does it work?​

Cannabidiol (CBD) is a non-psychoactive compound or cannabinoid primarily derived from the hemp plant containing 0.3% or less THC. Cannabis is the only plant known to contain CBD. CBD oil is made by extracting CBD from the cannabis plant, then diluting it with a carrier oil such as Medium chain triglycerides or MCT Oil. CBD known as the “cousin” of THC does not produce any of the psychoactive effects THC causes because it does not influence the same receptors as THC does. CBD along with other cannabinoids are considered to be non-toxic, meaning its nearly impossible to overdose on CBD! One study has indicated that doses of up to 1500 mg per day can be well tolerated by the human body. CBD has been known to help and reduce stress, anxiety, depression, inflammation and pain. CBD has also been known to help with skin disorders and ailments such as acne and eczema.

CBD vs THC?​

CBD and THC have similarities in that they both are highly reactive with the Endocannabinoid system and are the two primary cannabinoids that occur naturally in the Cannabis sativa plant but the effects that occur when they interact with our Endocannabinoid system are different. The main difference between CBD and THC is that CBD is non-psychoactive which means that it will not get the you high while THC, the main Psychoactive cannabinoid of the cannabis plant, is known for creating the “high” sensation. CBD has the same chemical makeup as THC, with the atoms in a different arrangement. This slight arrangement change causes THC to create a psychoactive effect, while CBD does not.

What's the difference between Full Spectrum and Broad Spectrum CBD Oil?

While shopping for CBD you will find three main types of CBD oil, Full Spectrum, Broad Spectrum and Isolate. Here at Ivy's CBD we offer Full Spectrum and Broad Spectrum (THC Free) to our customers. Full Spectrum CBD Oil contains everything the plant contains including a wide range of synergistic cannabinoids such as CBD, CBG, CBC, CBN, CBDA, terpenes and including trace amounts of THC (.3% or less). All these cannabinoids together gives the Entourage effect (hyperlink). Full Spectrum oil even has essential vitamins, minerals, fatty acids, protein, chlorophyll, flavonoids, and fiber. So when you hear Full Spectrum, think, the full plant. Isolate CBD is nearly just the opposite of Full Spectrum in that everything the plant contains is removed with the exceptions of CBD. You simply have pure CBD. CBD Isolate is 99.9% pure CBD. Studies have shown that full plant extracts can be more effective at treating conditions due to isolate not having the full entourage effect. Broad Spectrum is more popular known as THC FREE because it is just that. Broad spectrum CBD oil is a little of both Full spectrum and Isolate. In broad spectrum CBD oil, the cannabinoids are broken down into their individual compound solutions and then recombined with precision without THC. So broad spectrum has everything that Full Spectrum offers with the exception of THC.

What is the "Entourage Effect"?

The entourage effect is when all the components within the plant work together with the Endocannabinoid system to produce stronger effect that if the components worked alone better known as a synergistic effect. The human body has an endocannabinoid system (ECS) that receives and transmits signals via receptors from cannabinoids. Your endocannabinoid system which influences memory, mood, immunity, appetite, cardiovascular health and more receives signals from cannabinoids such as CBD in the body. All cannabinoids, including CBD, produce effects in the body by attaching to certain receptors

Will I fail a drug test by using any Ivy's CBD products?

While all of our products contain less than 0.3%, we do not make ANY claims that you will not fail any drug test. See our independent test results by clicking here.

How much CBD Oil should I take?

There are a number of factors to consider when using the proper dosage. Factors such as weight, the concentration of CBD, and the severity of what you are treating. Generally speaking a good starting dosage is 10mg-20mg a day. Based on how your body responds and the results you are looking for, you should move up in dosage accordingly. Always remember, dosage is not always measured by the dropper. 1 dropper from a 500mg tincture is different than 1 dropper from a 250mg tincture so be sure to always know the concentration of CBD you are taking.

What other ingredients are in Ivy's CBD oils?

Ivy's CBD phytocannabinoid-rich (PCR) hemp oil consist of CO2 derived hemp extract mixed with MCT oil (medium-chain triglycerides). Ivy's CBD oil contains NO additives, sweeteners or preservatives.

Where are Ivy's CBD hemp flowers grown?

All of our Hemp Derived CBD Flower is grown and sourced from Oregon, USA containing less than 0.3% THC. Our flowers were grown using all organic ingredients and has been tested for safety and potency.


When will my order ship?

All orders are shipped within 24 hours if order is placed Monday-Friday by 4pm CST. Any orders after 4pm Friday will be shipped out as soon as possible no later than the next business day. Most packages arrive within 3 business days

Can I change/edit my order or shipping address?

If you need to make a change or if something is incorrect on your order, email us as soon as possible at and we will do our very best to accommodate your request.


What form of payment do you accept?

We accept all major credit and debit cards. If you need to use another form of payment, feel free to email us or cash app ($ivyscbd).

Is my payment safe?

All of our payment are processed safely through Square. Square is PCI compliant. Your payments are encrypted to protect from hackers. More than 64 million businesses use square as a processor, processing about $500 million per month.

Shipping and Returns

How are my items shipped?

All items are shipped USPS First Class Mail arriving in 1-3 Business Days. We currently ship to all 50 states with USPS. If a package does not arrive in 1-3 business days, it is suggested to contact your local USPS office to locate or visit Feel free to contact us and we will assist in any way we can. All orders are shipped within 24 hours if order is placed Monday-Friday by 4pm CST. Any orders after 4pm Friday will be shipped out as soon as possible no later than the next business day. Most packages arrive within 3 business days.

What if I need to return my order?

At this time we cannot accept refunds, returns or exchanges. If you need to cancel an order, reach out to us as soon as possible and and we will do our best to accommodate you.







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FDA Disclaimer. Representations regarding the efficacy and safety of Ivy's CBD have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, prevent, treat, or cure any disease.These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your physician before starting a new dietary supplement program. The Cannabidiol (CBD) in Ivy's CBD. is a natural constituent of industrial hemp plant and grown in the United States of America. Ivy's CBD. does not sell or distribute any products that are in violation of the United States Controlled Substances Act (US CSA). All products contain less than 0.3% THC. All products are legal in all 50 states.


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